On B&H Airlines flights it is permitted to have one piece of carry-on luggage such as a coat, umbrella, travel bag, crutches, camera, binoculars, notebook, baby push chair, baby food etc.
The maximum allowable weight of carry-on luggage for flights in the economic class is 5 kgs, for flights in business class is 8 kgs. The combined dimensions of carry-on luggage may not exceed 115 cm (e.g., 55 x 40 x 20 cm). We advise you to put only in carry-on luggage items such as: valuables, money and jewellery, cameras, mobile phones, medicines, important business documents, keys, essential personal items, laptops etc.
All items that are not acceptable as a carry-on luggage can be confiscated by custom or security staff. B&H Airlines does not take any responsibility for such situations.
Notice: Baby push chairs are acceptable only if they can be throwed over.
Adults and children over age of 2 travelling on scheduled flights are allowed:
Excess luggage will be charged 5,00 Euros per kgs on all our flights.
For any further informations please contact any sales office or representative office of B&H Airlines.
Non-standard luggage such as sport equipment, musical instuments etc. must be mentioned while making reservation. This type of luggage will be charged according to the special tariffs
We advise you to take such luggage as a carry-on luggage and to pay seat for.
Inconvenience caused by transportation of the luggage
In case that your luggage get lost, according “The General Rules od Transportation“ B&H Airlines will do anything to find the lost luggage as soon as possible and get you informed how you can get you luggage.
In case that your luggage delay, according “The General Rules od Transportation“ B&H Airlines will do anything to find the luggage it as soon as possible and get you informed how you can get you luggage.
In case that you have not recieved or found your luggage within 45 days, this luggage will be treated as a lost luggage. You request will be preceeded to our customer service. About everything concerning your lost luggage you will get informed by e mail or phone.
Most of luggage that have been damaged, can be repaired. If you have allready repaired your luggage ( bak, coffer ) please send us the invoice with your the written request and our customer service will respond to you as soon as possible.
Notice: Do not forget to write down your contact informations ( home adress, phone, e mail etc ).
If something is missing from your luggage
If certain person have noticed that somthing is missing from the luggage, has to report it as soon as possible by filling out the specific form. In not longer that 90 days, B&H Airlines will do everything to find the lost or stolen items and will inform the passanger.
Notice: Please do not forget to write down your e mail, phone or home adress.